Pendo and Google Cloud Join Hands To Leverage Generative AI By CIOTechOutlook Team

Pendo and Google Cloud Join Hands To Leverage Generative AI

CIOTechOutlook Team | Wednesday, 15 November 2023, 06:08 IST

Pendo, the pioneer in application experience management, has expanded its relationship with Google Cloud to harness its generative AI (gen AI) capabilities throughout the Pendo One platform.

Pendo will integrate with Vertex AI to provide product teams and application owners with features that accelerate product discovery, improve product-led growth and retention campaigns, and provide personalized app experiences to their users, as per Pendo.

"Google Cloud has been a critical partner for us since the earliest days of Pendo, and they continue to help us drive innovation for our customers," said Todd Olson, CEO and co-founder of Pendo. "With gen AI fueling features across our platform, we can eliminate tedious manual work and help product teams make smarter decisions to ensure every tech investment drives returns for their companies."

"Generative AI can have a major impact helping product teams more effectively develop digital experiences for their customers," said Stephen Orban, VP of Migrations, ISVs, and Marketplace at Google Cloud. "Our partnership with Pendo will give product managers new tools that enable them to rapidly create in-app guides and analyze user engagement, saving resources that can be used to improve product roadmaps and build new features."

Vertex AI will be an important part of Pendo AI, the company's long-term plan to improve every aspect of the platform with artificial intelligence. Pendo will use Google Cloud's huge language models to greatly enhance workflows for some of the most frequent and time-consuming tasks faced by product managers as a result of the connection.