Microsoft To Widen Copilot AI Offering To Viva By CIOTechOutlook Team

Microsoft To Widen Copilot AI Offering To Viva

CIOTechOutlook Team | Friday, 21 April 2023, 10:42 IST

Microsoft will add artificial intelligence to its Viva suite of employee engagement tools "later this year," the company revealed.

In July, the Redmond, Wash.-based company will also release its Viva Glint employee engagement data aggregator product. In the future, Glint will include a Copilot capability.

“With Copilot, Microsoft Viva takes advantage of next-generation AI to accelerate this new performance equation, where engagement and productivity together lead to better business outcomes and success,” Microsoft 365 Corporate Vice President Kirk Koenigsbauer added.

Viva's Copilot is based on the Microsoft 365 Copilot System, which combines large language models (LLMs) with Microsoft Graph data.

Microsoft announced in March that Copilot, which is recognisable to programmers who use Microsoft's GitHub Copilot to help them finish lines of code, would soon be expanded to programmes such as Teams, Outlook, Word, Excel, and Power Platform.

That same month, Microsoft released a closed preview of Security Copilot, which will use generative AI to combat threat actors.

Kelly Yeh, president of Microsoft partner Phalanx Technology Group in Chantilly, Va., told that Microsoft AI capabilities have been a topic of conversation with customers captivated by generative AI programmes such as ChatGPT, which generates text and even code based on natural language queries, and Dall-E, which generates images based on the same types of queries.

OpenAI, a Microsoft-backed company, created both programmes.

“People are really interested to hear about what Copilot’s going to do,” Yeh said. “It’d be cool for direct marketing campaigns and things like that – having like a chatbot give some metrics that you put on your website, or you embed a link into an email or something like that. Some sort of drip campaign to see what kind of questions it gets asked and then it can populate, ‘Hey, we’re noticing an uptick in interest in this product line.’”