Ceptes: Driving Excellence & Nurturing Innovation Leveraging Best Of Salesforce Strategies

Ceptes: Driving Excellence & Nurturing Innovation Leveraging Best Of Salesforce Strategies

CIO Vendor Today, most firms now rely on Salesforce for practically all verticals. Because of their multiple easy-to-use functionalities and better coordinated efforts. However, partnering with competent Salesforce consultants is a really difficult undertaking. A qualified Salesforce consultant must be knowledgeable about the CRM platform and capable of providing appropriate and personalized solutions to businesses. One will need to find a Salesforce consulting partner who can guide your employees while also delivering the greatest results.

CEPTES is a global Salesforce service provider with over a decade of unparalleled experience that accelerates the business value of your Salesforce investment through consultancy, digitalization, and innovation. With expertise spanning numerous industries, technologies, and solutions, CEPTES has effectively assisted its 1000+ clients across five continents.

CEPTES is a certified SI, MSP, ISV, PDO and Cloud Reseller partner of Salesforce with 250+ employees. Today, the company is known in the market for a gamut of objective-driven services/solutions which include implementation, integration, migration, enhancement, development, and support of Sales Cloud, Service Cloud, Marketing Cloud, Community Cloud, Pardot, App Cloud, Integration Cloud, Salesforce Analytics, Lightning Migration, and Salesforce Consulting. Apart from this, CEPTES has a range of products listed in the AppExchange which can be used by companies from every industry and size.

“We handhold our customers throughout their digital journey (last mile). We first try to understand their problems and requirements thoroughly. Only after that, we devise personalized solutions which best fit customer's requirements and address challenges with cost-effectiveness” says Priya Ranjan Panigrahy, CEO & Co-Founder at CEPTES.

“As Salesforce comes up with three releases every year, we also help clients by reinventing themselves through optimization and suggesting to them the best possible products and services as per their industry verticals; thus enabling productivity and efficiency at all times. We act as a single-window solution provider thus reducing the number of vendors and number of software providers that companies have to partner with” he adds.

CEPTES is also coming up with vertical solutions for manufacturing for clients across the telecom, finance and healthcare sectors. The company is creating an intuitive OEM solution called Reale 360 which will help clients close deals on the move with 360-degree automation through all-in-one CRM to sell more, manage better, and save time to grow business efficiently. Apart from that, CEPTES is also building a no-coding integration product where customers don't have to spend massive amounts of money to write the code and carry out some complex work.
Going forward, the company will expand its wings across the Middle East, the US, Asia Pacific, including Japan. In India, it is planning to start its offices in Hyderabad, Noida and Bhubaneswar to nurture the local talents and cater to its increasing clientele base in a more personalized way in these areas. Adding to it, as per Salesforce, there would be 9.3 million jobs opening by 2026, CEPTES would also be opening a CEPTES Entrepreneurship Program (CEP) that will focus on Accountability, Ownership, Scale, Focus & Diversify and help individuals pursue their dream careers in the Salesforce domain.

When it comes to nurturing Innovation, CEPTES Software has left no stone unturned. The year 2022 has been a phenomenal year for the company as they not only come up with a range of innovative solutions but also won multiple awards and recognitions at the global level.


We act as a singlewindow solution provider thus reducing the number of vendors and software providers that companies have to partner with


CEPTES has created a no-coding integration platform known as 200 OK, a gateway to connect Salesforce to any external system without coding.

In addition to this, CEPTES is also coming up with vertical solutions for clients across the telecom, finance and healthcare sectors.

The company is creating an intuitive OEM solution called RealE 360 which will help clients close deals on the move with 360-degree automation through all-in one CRM to sell more, manage better, and save time to grow business efficiently.

Recently the CEPTES team has also come up with a product idea named Slace1, a Native and No-code Business Centric Self-Service Care App for Every Employee (Employee Cockpit) to communicate with Salesforce and External System with Ease. For this product, the team has won an award as well in the Salesforce Ideathon Event, 2022.

In conversation with the CEO & Founder of CEPTES Software, Priya Ranjan said that their team has won multiple awards including the Global Innovation award, APAC Partner of the Year Award and Salesforce India Partner Ideathon Award. He is proud and passionate about what CEPTES is bringing to the plate for the world. In a short period, the company has created a history of winning awards and recognition globally.

CEPTES has also participated in the most prestigious event of Salesforce 'Dreamforce' this year. There as well the CEO and Directors, Priya Ranjan Panigrahy, and Harish Kumar participated and met the trail blazers from across the world.