Office 24by7: Office Automation Solution With Intelligent CRM
In the wake of technological innovation across the world, automation has become an integral part of the business ecosystem today, bringing about increased productivity and transparency in activities. Especially, office automation solutions have created a new definition for business processes with their cutting edge tech that is abreast of the changing trends in the industry. However, from communication to accounts, each and every department needs specific automation systems that have become the primary requirement of clients today. It was this gap that Office24by7 was launched to fill. It is the much required assembly of office automation solutions that could solve the problem set of an entire company.It is noteworthy how as a business automation platform, the company has brought about change in the communication automation segment. “We have empowered our clients to custom design the call flow along with drag and drop features on the fly that facilitates all small and big companies set-up their own call flow without any technical expertise. We provide cloud, shared and dedicated solutions on a singular platform. This has been quite effective in increasing inbound communications with effective routing to the right department with the use of ACD”, says Naveen Kumar Pasula, MD & CEO, Office24by7.
Comprehensive Set Of Solutions
Office24by7 brings a very unique set of automation solutions to the table. Starting with communication automation, the platform has expanded itself to the service of all the other business processes. Today, the platform can serve as a holistic office automation solution that has specified systems for communication, marketing, sales, support, HR, administration and accounts. Very smooth streamlining of communications is channelized through the systems and is guided by support teams from different verticals. The platform uses the most advanced tools and personalizes it according to the requirement of the client.
With the marketing automation solutions provided by the company, a client can convert visitors to contacts or leads using its Source Tracker solution which helps the client track website page views, visitor count, and more, with visitor details like IP address, ISP details, city, state, and country.
Client can also track lead conversions from paid marketing channels, SEO, affiliate marketing channels, social media tracking, and outdoor marketing channels like electronic media, print media, and like, and even control the budget based on campaign performance.
With the specialized sales automation solutions by Office24by7, a client can bring all the functions of sales CRM on a smartphone, with the Office24by7 mobile app for Android and IOS. They can manage and track field sales agents in real-time using geo-tracking and check-in, check-out statuses and automate attendance management. They can even add tasks, appointments, and other sales activities, monitor their results and get visual representations of the route, that the agents travel and the meetings they complete.
Expertise & Experience
The platform takes great pride in its team which is full of experienced and passionate individuals. Starting from 2012, the platform has been able to associate with more than 3000 businesses and offer them office automation solutions. “Our IVR solutions and robust CRM solutions are of a new class, which help to take control of internal & external communication and to automate the entire office routines for a better organized smart office”, concludes Naveen.
Client can also track lead conversions from paid marketing channels, SEO, affiliate marketing channels, social media tracking, and outdoor marketing channels like electronic media, print media, and like, and even control the budget based on campaign performance.
Through our communication, sales and marketing automation solution, we have empowered clients to custom design the call flow along with drag and drop features on the fly that enables all small and big companies to set up their own call flow without any technical expertise
With the specialized sales automation solutions by Office24by7, a client can bring all the functions of sales CRM on a smartphone, with the Office24by7 mobile app for Android and IOS. They can manage and track field sales agents in real-time using geo-tracking and check-in, check-out statuses and automate attendance management. They can even add tasks, appointments, and other sales activities, monitor their results and get visual representations of the route, that the agents travel and the meetings they complete.
Expertise & Experience
The platform takes great pride in its team which is full of experienced and passionate individuals. Starting from 2012, the platform has been able to associate with more than 3000 businesses and offer them office automation solutions. “Our IVR solutions and robust CRM solutions are of a new class, which help to take control of internal & external communication and to automate the entire office routines for a better organized smart office”, concludes Naveen.