Matrix Comsec: Redefining Communication Architecture with Cutting Edge Technology & Top Notch Quality
The progress of any industry hinges on the acceptance and utilization of cutting-edge technologies and products by consumers. Having said that, the security and telecom solutions market is a dynamic and highly competitive industry that caters to the diverse needs of individuals, businesses, and organizations world wide. Clients on the other hand have increasingly high expectations when it comes to the safety and reliability of their digital interactions.As a competent leader in offering Security and Telecom solutions, Matrix, with its indigenous Research and Development (R&D) facility, is dedicated to developing technologically advanced products that enhance customer experiences while ensuring cost-effectiveness. At the core of Matrix's philosophy is the commitment to deliver cutting-edge solutions. The company focuses on mastering the three pillars of communication architecture: smoothness, scalability, and security. Consequently, Matrix's telecom advancements offer seamless corporate connectivity, establishing the company as a trusted and reliable provider of next-generation products and services, a distinction recognized through multiple industry awards.
“As an organization, we believe in fostering equal opportunities for flourishing ideas amid intense resource competition. Simultaneously, we stay deeply connected to our customers, offering round-the clock technical support for prompt and sincere after-sales service. At Matrix Comse, we firmly believe that a delighted customer is the best brand ambassador. This mantra defines our identity and determines our market destiny”, asserts Ganesh Jivani, CEO & MD at Matrix Comsec.
“Matrix is committed to being a make-in-India brand that plays a pivotal role in elevating the telecom and security industry globally. We hold certifications such as ZED, DSIR, ISO 27001:2013, 20000-1:2018, 14001-2015, and 9001:2015. Our products meet national and international standards, including CE, FCC, BIS, TEC, and UL”, he adds.
Matrix has shown its mettle in providing optimal solutions and services which is evident through its comprehensive product range. The client engagement process begins with the Sales team, who accesses inquiries from the Customer Relationship Management (CRM) database maintained by the Marketing department. The Pre-sales team then efficiently addresses the customer's requirements by devising the most suitable solution. Finally, the sales team ensures customer satisfaction and closes the case. Installation of the solution/product is carried out by authorized partners and system integrators, while Matrix's Comsec dedicated Tech-support team ensures superior post-sales and support services.
Driven by a value differentiation strategy, Matrix endeavors to create uniqueness in every aspect of its operations, including product design, manufacturing, marketing, sales, and support. The company's extensive network of over 2,500 channel partners ensures the availability of Matrix products across Asia, Europe, North America, South America, and Africa.
Matrix's business growth is propelled by two primary drivers: state of-the-art products and a strong market presence. With this clear vision in mind, the company focuses on developing world-class products in the realms of telecom, security, and access control. Simultaneously, Matrix invests in marketing, sales, and support to expand its channel network and penetrate targeted markets effectively.
“At Matrix, we embrace the evolving workforce and its dynamic nature. With our ‘We Aid All’ mantra, we cater to firms of all scales, structures, and types. Our focus is expanding IP Video Surveillance, Access Control, and Time Attendance. We plan to offer private label products, delivering the best solutions in the future”, concludes Ganesh.
Matrix has shown its mettle in providing optimal solutions and services which is evident through its comprehensive product range. The client engagement process begins with the Sales team, who accesses inquiries from the Customer Relationship Management (CRM) database maintained by the Marketing department. The Pre-sales team then efficiently addresses the customer's requirements by devising the most suitable solution. Finally, the sales team ensures customer satisfaction and closes the case. Installation of the solution/product is carried out by authorized partners and system integrators, while Matrix's Comsec dedicated Tech-support team ensures superior post-sales and support services.
Driven by a value differentiation strategy, Matrix endeavors to create uniqueness in every aspect of its operations, including product design, manufacturing, marketing, sales, and support. The company's extensive network of over 2,500 channel partners ensures the availability of Matrix products across Asia, Europe, North America, South America, and Africa.
Matrix's business growth is propelled by two primary drivers: state of-the-art products and a strong market presence. With this clear vision in mind, the company focuses on developing world-class products in the realms of telecom, security, and access control. Simultaneously, Matrix invests in marketing, sales, and support to expand its channel network and penetrate targeted markets effectively.
“At Matrix, we embrace the evolving workforce and its dynamic nature. With our ‘We Aid All’ mantra, we cater to firms of all scales, structures, and types. Our focus is expanding IP Video Surveillance, Access Control, and Time Attendance. We plan to offer private label products, delivering the best solutions in the future”, concludes Ganesh.
