India is experiencing an incremental growth in the healthcare industry in terms of employment and revenue. The number of medical tourist arrivals in India has witnessed an escalation in the last few years with the availability of skilled professionals delivering impeccable treatment at competitive prices. Experiencing this huge growth wave, vendors are leveraging technology to provide a broad range of services to bring healthcare closer to patients. One such development is the introduction of healthcare portals assisting patients in booking appointments, updating medical history for future use, conducting follow-ups, ability to receive lab results and to make payments, thereby keeping them active and informed about their own healthcare. Despite the numerous benefits, patients are reluctant to embrace such platforms due to their limited knowledge of such apps and thus the inability to make an informed decision to choose the right medical centre clubbed with their age-old ‘seeing is believing’ notion. Putting patients at ease is Bangalore based Doctto Online HealthCare Innovation with their simple yet novel Docttocare healthcare portal that provides a virtual tool and reality guided tool of medical centers. The healthcare service provider gives virtual walkthroughs of the medical institution with its facilities like availability of the medical equipment, operation theatres and wards; delivering better user experience and thereby addressing any qualms customers have towards the hygiene maintained.

Post virtually inspecting the facilities, checking on slots available for the specified doctor and skimming through the consultation fees, patients can book appointments without much hassle. Accordingly, the hospital or clinic is informed and can reschedule the appointment if nec¬essary; thereby creating benefits for both patients as well as caretakers.