Apna Complex: Providing Integrated Platfrom for End to End Apartment Management Needs
Raja Sekhar Kommu
Founder and CEO
Housing societies aim at providing end to end housing facilities for its dwellers, right from ensuring housekeeping facilities to taking care of security needs of each person. Managing housing needs of multiple residents across number of flats is a daunting task which requires establishing seamless integration of multiple services along with proper coordination among service providers. However, even though services like asset management can be outsourced to other vendors, critical service areas like security and billing can become challenging for housing management personnel. ApnaComplex provides assistance through its software solutions to resolve these issues of apartment management. The company offers integrated solutions for end to end management through its platform. The platform caters to all needs of apartment residents in the areas of committee, FM agency, estate staff, security, accountants and auditors. Commenting on the positioning of the company in apartment management, Raja Sekhar Kommu, CEO says, “We are around eight years old technology company. We have been one of the very first companies to start technology services for the housing society and apartment management operations. We have significant benefits being the early mover in this industry. Today, ApnaComplex as a solution is being used across housing societies in 80+cities in the country for distribution of various communications, notices, invoices, receipts and messages. We are the only player in the market today offering integrated platform in a single app for the residents, managing committee members, security agencies, and society accountants to handle their housing society issues.”
The application provides solution for help desk management, accounting, staff management and security needs in a professional way. The company aims at enhancing the overall valuation of the clients’ property by providing efficient property management with the use of cutting edge technology.
ApnaComplex offers the maintenance payment collections through its unique Collection Gateway. Residents make their payments via the unique account number allocated to each flat. The Collection Gateway does automatic receipt is suance, reconciliation and accounting entries on the portal. Collection Gateway releases managing committee from doing the daunting task of maintaining record of bills, tracking defaulters and alerting them of the late charges. Manually managing all the billing needs of a society is the most time consuming and huge task. “There is a zero work for treasurer in issuing/reconciling NEFT receipts. The Collection Gateway is 100 percent automated with zero record of suspense
entries. We have already managed more than 2000 crores of maintenance invoices on the platform” adds Kommu. Added to this, the recurring invoices and automatic reminders for defaulters enables secure and time saving mechanism for the maintenance billing needs of a housing society.
Apartment Security Concern
Other than handling billing issues, managing committees also need to look after one of the most significant concerns of apartment dwellers i.e, security. Owing to lack of technology implementation for security needs, most of the tasks are handled manually by security guards. Manual operations lead to inefficiency and low returns on the investments. ApnaComplex offers Gatekeeper App towards security services for visitor entry, authorized courier delivery, staff attendance, tracking cab entry and exit and club house access control. The gatekeeper application also provides real time audio alerts to users for better vigilance. “ApnaComplex Gatekeeper app is a one stop security solution for apartment complexes and gated communities. Gatekeeper primarily deals with visitor tracking and staff attendance tracking.”
"ApnaComplex offers the maintenance payment collections through its unique Collection Gateway. Residents make their payments via the unique account number allocated to each flat. The Collection Gateway does automatic receipt issuance, reconciliation and accounting entries on the portal"
Keeping in mind the exigency of human safety, the company has deployed mechanism that allows application to run without internet as well. It is an integrated solution that works in tandem with Apna-Complex. Kommu reiterates, “This innovative solution works in online and offline mode, in an event of connectivity issues at security gates.”
Private Label Solutions
The company also offers ApnaComplex as a cost effective Private Label solution to Property Developers and Facility Management agencies. Kommu says, “We have the ability to offer private level property management solutions to brand conscious property developers at fraction of a cost.”
Along with human safety, the application also ensures data security of apartment residents and visitors. The application neither stores any data nor shares it with other establishments, as engrained in its policy, emphasizes Kommu. Adding further about the safety mechanism he says, “As we provide a single IT platform for all requirements of a society, it eliminates the need for resident’s data to be in multiple databases ensuring data privacy.”
The company prides itself on the efficient team with proven expertise in this domain.Signing off Kommu mentions,“We are moving ahead continuously with a steady graph showing a growth in customer base each year. With over 1 Lakh apartment dwellers using the app on mobile phones, it has been an upward journey for us. As the growth analysis shows, our customer retention ratio is more than 98 percent.”
Apartment Security Concern
Other than handling billing issues, managing committees also need to look after one of the most significant concerns of apartment dwellers i.e, security. Owing to lack of technology implementation for security needs, most of the tasks are handled manually by security guards. Manual operations lead to inefficiency and low returns on the investments. ApnaComplex offers Gatekeeper App towards security services for visitor entry, authorized courier delivery, staff attendance, tracking cab entry and exit and club house access control. The gatekeeper application also provides real time audio alerts to users for better vigilance. “ApnaComplex Gatekeeper app is a one stop security solution for apartment complexes and gated communities. Gatekeeper primarily deals with visitor tracking and staff attendance tracking.”
"ApnaComplex offers the maintenance payment collections through its unique Collection Gateway. Residents make their payments via the unique account number allocated to each flat. The Collection Gateway does automatic receipt issuance, reconciliation and accounting entries on the portal"
Keeping in mind the exigency of human safety, the company has deployed mechanism that allows application to run without internet as well. It is an integrated solution that works in tandem with Apna-Complex. Kommu reiterates, “This innovative solution works in online and offline mode, in an event of connectivity issues at security gates.”
Private Label Solutions
The company also offers ApnaComplex as a cost effective Private Label solution to Property Developers and Facility Management agencies. Kommu says, “We have the ability to offer private level property management solutions to brand conscious property developers at fraction of a cost.”
Along with human safety, the application also ensures data security of apartment residents and visitors. The application neither stores any data nor shares it with other establishments, as engrained in its policy, emphasizes Kommu. Adding further about the safety mechanism he says, “As we provide a single IT platform for all requirements of a society, it eliminates the need for resident’s data to be in multiple databases ensuring data privacy.”
The company prides itself on the efficient team with proven expertise in this domain.Signing off Kommu mentions,“We are moving ahead continuously with a steady graph showing a growth in customer base each year. With over 1 Lakh apartment dwellers using the app on mobile phones, it has been an upward journey for us. As the growth analysis shows, our customer retention ratio is more than 98 percent.”
