Unicommerce eSolutions: The eCommerce First Solution to Merchants of All Sizes

Unicommerce eSolutions: The eCommerce First Solution to Merchants of All Sizes

CIO Vendor Managing supply chain operations without any disruption is critical for the smooth growth of businesses, particularly for retail brands. As the CEO of Unicommerce eSolutions Private Limited, Kapil Makhija explains, “India, in particular, has a large segment of small and mid-tier ecommerce players, who have been relying on manual processes so far. With growth in business operations and with the advent of GST, it is now mandatory to keep accurate records of their inventory, sales etc. Thus, a solution like Unicommerce has effectively become mandatory for such businesses”. As an ‘eCommerce First’ solution, with customer base reflecting large marketplaces like Myntra, Snapdeal, Jabong and leading brands like GNC, Bata and Puma. New Delhi headquartered Unicommerce is one of the fastest growing supply chain solution providers. After successfully helping many online brands in their growth phase, Unicommerce has recently diversified to cater to offline merchants as well.

Product Offerings cater across the entire supply chain
Unicommerce offers four key supply chain offerings – Warehouse management, Omnichannel, Multi-channel order processing and inventory management as well as vendor panels. Unicommerce has a state-of-the-art warehouse management system, which has evolved to handle large scale operations for both online and offline players. The key requirement of any enterprise client is to deploy a solution that is robust, scalable and easily customizable to the enterprise needs. Unicommerce eSolutions’ strategy is to keep the tool so simple to use that it gets implemented at the client side in no time (typical implementation time is 2-3 weeks as opposed to 6 months to 1 year for traditional systems) and caters to all the business requirements. The warehouse management solution ensures inventory accuracy all the time, ensuring that the clients get the maximum sales from the current stock levels.
The Omnichannel solution not only helps minimize the logistics cost by routing the online order to the nearest offline store, but also increases the sales by centralizing the inventory across both online and offline stores. The solution has recently started providing advanced features such as “Click and Collect”, “Reserve and Collect”, “Endless Aisle” etc. and also provides a Point of Sale (PoS) screen, to capture orders at the offline stores. “We continue to evolve our offering according to changing customer needs”, adds Kapil.


Unicommerce is one of the fastest growing Online Multi Channel Order Fulfillment Platform which enables ecommerce merchants of all sizes to sell more


Unicommerce’s order and inventory management solution seamlessly integrates with 40+ marketplaces and carts, which ensures that order processing and centralized inventory management can happen from a single place. This not only reduces the complexity of having the staff adapt to the processes of different marketplaces, but also ensures increase in sales. The orders and inventory can be seamlessly integrated through Unicommerce with the ERP helping a smooth adoption of the system.

The vendor panel solution helps manage the suppliers and can be used for comprehensive order and inventory management through the purchase order, vendor management modules.

Sustainable business on the growth track
The company has been growing steadily and has been adopted by more than 10,000 customers across 220+ cities in India and abroad. The company has turned profitable at an overall level in 2017, with healthy EBITDA margins of 20-25 percent and continues to grow profitably by targeting brands in India and overseas alike.