POS systems are by far one of the most complex of software because of the features that are required by different end-users. The reporting functionality alone is subject to so many demands especially from those in the retail/wholesale industries. Monetary transaction is constantly involved not only via the sale window but also at the backend through the receiving and inputting of goods into the inventory, which demands accuracy in the POS systems. A good POS software package increases efficiency by eliminating unnecessary work and can manage the entire business. Which otherwise, would lead to grave repercussions such as- more manpower requirement due to unreliability and slow checkouts, risk of incorrect inventory records and employee thefts and erroneous sales reports would not provide correct inventory levels and hence controlling cost would become a challenge.

Headquartered in Illinois, US, ARBA Retail Systems, with their out-of-the-box flexible and outstanding solutions, are offering turnkey POS Systems helping clients to streamline their business and easily manage their inventory, at the same time resolving almost every other challenge the cashless payment procedures face. ARBA’s suite of POS and Cashless payment solutions ensemble employee payroll deductions, accounts receivables, draw-down accounts, credit & debit card processing, gift cards, and customer loyalty programs.

What differentiates ARBA
Examples of their ability to differentiate themselves in the marketplace, and in many cases leap-frog their clients’ anticipated requirements are their initiative to develop web service interface for their cashless payment modules for the clients who use ERP systems such as Lawson, Oracle and SAP. Further, ARBA anticipates and upgrades its software to future releases of Windows operation system. If that wasn’t enough, ARBA has developed a data migration tool that can migrate legacy data automatically and error free. The EMV interface in compliance with mandates on credit card security enables its customers to use their POS solutions in a way that was not possible before. And finally, cloud solutions to advance goals on mobility, analytics, loyalty programs, sales and service support, and reduced total cost of ownership has been made available to enhance the customer satisfaction. Leveraging the Microsoft Solution Framework (MSF) to align business and technical goals enables them to keep inventory management systems free from bugs and data errors.

ARBA’s POS software service easily integrates with CRM modules to ease the management of all customer touch points, and bring together customer contacts, purchase history, loyalty programs, backend automation and also support call history.

The ARBA POS system’s Payroll Deduction module enables employees to pay for purchases with the badge that they already carry. ARBA Retail System clients who have implemented Payroll Deduction have seen an increase of 25-60 percent in sales within the first year. This module supports department billing for department purchases and at the same time interfaces with financial systems for end-to-end automations, thereby increasing foodservice and retail revenue with traffic.

For food services, the ARBA POS system supports menu scheduling and menu rotation pre-programmed up to 52 weeks, which enables the register screen to easily cycle between up to 4 meal periods per day and allows for an unlimited number of different menus.

Leveraging Microsoft and Azure Technologies
ARBA’s subscription based cloud model leveraging Microsoft technologies and Azure enables a small hardware footprint as well as reduced IT cost for the customers. A vast number of retails solutions are still on legacy technologies, and due to this reason it is difficult to scale, integrate, and secure these solutions. ARBA has answered the call for cost effective solutions with the cloud enablement of their solutions. The Migration Tool to SQL migrates legacy data bases to SQL easily and cost-effectively as compared to the manual lift and shift that their competition typically proposes.

24x7x365 Top notch customer Support team for technical mishaps
Leveraging a large customer support team offering 24x7x365 support hours to serve the customers’ needs has earned ARBA a reputation for trust. This goes without saying that ARBA’s average response times on high priority support issues and average open support ticket times are the most responsive in the industry today. Their solutions have reduced the customers’ operational costs, enhanced system uptime, and reduced the time required to resolve issues by implementing better embedded error traps in the POS solutions.

Ground plan ahead
“ARBA will continue to maintain an industry focus on foodservice and retail, and continue to enhance the cloud and mobility offerings with these clients in mind”, says Zohra Osmani, CEO. Their product road map is based on continuous efforts to reduce the software and hardware footprint for the customers, and to stay ahead of the competition thereby encouraging the customers to hike up the margins, plan better, and be a long term ARBA partner.