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CIOTechOutlook >> Magazine >> July - 2015 issue
Human-Centric Business Process Management
By
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The purpose of Human-Centric Business Process Management (HC BPM) is
1. Sharing of the company-wide processes (making the process model known / compiling the process in Manuals)
2. Promoting the repeatability of the business results (improving the transaction speed by referring to the past results)
3. Getting hold of the performance of each team member (referring to the assessment by HR department / promoting the teleworkers)
4. Reducing the occurrence risks of falsification (internal control)
The major benefit of [all types of] BPM is transparency, defining aspects of business processes—human and system-related. This transparency helps enable achievement of business goals that, in a more traditional environment, would be seemingly contradictory, still achieving both agility and compliance goals by having a workflow engine to identify activities that might involve regulatory issues, then harnessing human-centric BPM to help enforce compliance.
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