| | AUGUST 20249L&T TECH & SYMPHONYAI PARTNER TO OFFER AI-BASED BUSINESS TRANSFORMATIONL&T Technology Services, a top digital engineering and R&D firm worldwide, will collaborate with SymphonyAI, a leading provider of AI SaaS products for businesses, to introduce innovative AI operations to global enterprises.The solutions come from SymphonyAI Apex Service Management and Apex Enterprise Copilot, AI-based platforms for IT service management/enterprise service management. They aim to boost productivity, streamline tasks, and enhance user, analyst, and executive experiences.The collaboration has implemented AI-powered Apex Service Management for a shared client with software-focused, cloud-native solutions that deliver top-notch media experiences on linear, on-demand, and OTT platforms.The collaborative client gains advantages from the merging of its well-established connection with L&T Technology Services (LTTS) and Apex IT Service Management's simple implementation, cost-effectiveness, and integration with third-party apps via APIs."L&T Technology Services' proven track record of deep domain consulting expertise and a multi-vertical market leadership has established us as a trusted partner in digital transformation for the world's top Fortune 500 companies. The synergy with SymphonyAI's CoPilots and innovative service management platform delivers joint customers rapid, predictive ROI through a transformative enterprise platform," said Alind Saxena, Executive Director & President ­ Mobility & Tech, at L&T Technology Services. "We are excited to provide flexible, powerful, and configurable solutions to customers worldwide." One 97 Communications, a fintech company that owns Paytm, announced a partnership with Axis Bank to offer point of sale solutions and card payment machines to banks and their network of merchants.In a regulatory filing, Paytm stated that their EDC devices have integrated software providing store management services like inventory management, invoice generation, promotions, discounts, sales tracking, reporting, and CRM."By integrating our POS solutions and EDC devices (card machines) with Axis Bank's expansive merchant network, we are enhancing transaction efficiency and providing comprehensive store management services. This partnership extends our reach and strengthens customer engagement and satisfaction, ultimately supporting merchants in growing their businesses," Paytm spokesperson said.Through the collaboration, Paytm anticipates that its technology will reach a broader group of merchants through Axis Bank, ultimately boosting the capabilities of both parties. The partnership enhances Axis Bank's merchant acquiring portfolio and allows them to provide payment solutions, according to the statement."We are happy to support Paytm in the EDC business. This partnership enables us to extend our relevant business offerings to a larger base of merchants and this is an exciting milestone to build upon," Sanjeev Moghe, President & Head, Cards & Payments, Axis Bank said. PAYTM & AXIS BANK JOIN HANDS TO DELIVER POS SOLUTIONS
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