Enterprise Content Management and Security By CIOReview Team

Enterprise Content Management and Security

CIOReview Team | Thursday, 19 July 2018, 04:15 IST

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Content is among the more valuable commodities for the modern business. It plays a pivotal role in customer interaction and is the foundation of core businesses processes. It also helps to shape top-level decision making. Enterprises, however, are clearly being challenged by a need to manage large volumes of content in a number of different formats, and in a secure and compliant matter.

Enterprise Content Management and Security

Two key challenges

A study from Forrester Consulting identified two challenges: meeting expanding compliance and regulatory demands and providing an extended enterprise access to secure content. The study pointed out that 95 per cent were using multiple systems to manage enterprise content, including 31 per cent using more than four systems. This results in disjointed data that is difficult to retrieve. Therefore, in a traditional legacy environment, the process of content management can become unwieldy and cumbersome.

Multiple systems

Use of multiple systems also increases the security risk that comes with using a traditional ECM. Limited flexibility is a further shortcoming. Organizations are looking to invest in technology and systems that enable them to expand and adapt to a changing marketplace, but a traditional ECM can hinder this progress.

Further, the volume of information these organizations are having to store has significantly increased, with 82 per cent of those who were surveyed in the study having reported an increase in unstructured business content, such as rich media, spreadsheets, presentations, and other office documents.

Enterprise Content Management and Security

A traditional ECM system struggles to deal with this kind of growth as a result of another shortcoming - an inability to scale. These solutions are typically either limited and so unable to handle larger storage volumes or are hampered by being locked into present architectures.

Solutions

While previous solutions called for months of content consolidation over siloed repositories into a single location, this is no longer necessary. A number of solutions exist, although several of these can result in disturbances for users, such as CAPTCHA images, which is far from ideal. A more ideal solution is a managed service such as a web application firewall that defends against application layer attacks; including zero-day threats, for example.

Further, modern enterprises can manage assets over multiple content repositories by leveraging content services - whether on-premise or in the cloud - and maintain that data in its original form while ensuring that it remains easy to access. By integrating content from any device and from any location, and providing controlled access, such solutions are able to scale effectively to allow for increasing data volumes. At the same time, it breaks down repository walls established by proprietary systems and enables content to be held on- premise, in private and public clouds, and in hybrid formats for greater savings and flexibility.

Managing complexity

Enterprises should also know that the regulatory environment is becoming increasingly complex, and its processes should be established to effectively enable compliance and success of the business.

To survive in the future, businesses need to learn how to balance workflow and mobility with multiple environments and regulations. With a solution promoting flexible content, a modern enterprise can achieve accurate data on each device while adhering to the increasing regulatory demands.

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