Revolutionary iMAXX Telematics By Mahindra For Transforming Indian Vehicle Fleet Management

CIOReviewIndia Team | Monday, 24 August 2020, 13:38 IST

The launch of a revolutionary connected vehicle technology is announced by Mahindra Truck and Bus (MTB), which is a part of the USD 19.4 billion Mahindra Group. With this latest Telematics platform fitted into Mahindra’s BS6 emission norms compliant CV range, which includes BLAZO X range of HCVs, FURIO range of ICVs and LCVs and CRUZIO range of buses, the technology will increase the strength of the value proposition of the MTB range for the company’s discerning customers.

The latest technology by Mahindra iMAXX technology, which is coupled with the tried and tested BS6 engines (mPOWER and MDI Tech) with FUELSMART technology and robust aggregates, over 90 percent retention of the parts of the erstwhile BS4 vehicles, will be helping the fleet owners and transporters in the transition of the BS6 ownership experience in a fine and efficient manner.

Jalaj Gupta, the Business Head, Commercial Vehicles, Mahindra & Mahindra Ltd, said, “At Mahindra we are the pioneers in Connected Vehicle technology, which has become even more important in the new BS6 era, given the increase in electronics-based vehicle controls.”

He added, “The Mahindra iMAXX Telematics solution, is based on next-generation telematics technology and is at the heart of our brand promise -HAR CHEEZ GUARANTEE KE SAATH, for our BS6 vehicles. It is an intelligent fleet telematics solution which deploys cutting-edge telemetry technology like Dual CAN (Controller Area Network), 4G and other leading digital technologies, including Machine Learning and Artificial Intelligence, to provide powerful insights on vehicle health and performance. This helps in maximizing returns for Fleet Owners.”

Mahindra iMAXX has added right telematics platform for enhancing fleet operations efficiency, leading to the higher asset productivity/fleet utilization, lower of operations costs, ensuring higher fleet safety. As an intelligent platform and a differentiated solution provider, Mahindra iMAXX solutions focus majorly on location tracking which is related to services and basic vehicle electronic data.

Presently, Mahindra has an eye on unprecedented number of success stories from the BS4 fleet customers that are achieving upwards of 10 percent fuel economy improvements in their fleet. As a matter of fact, some of the customers can achieve 100 percent asset productivity improvements related to kilometres driven per vehicle per day because of the intelligent insights detailed by the Mahindra iMAXX platform, which was soft-launched and co-created with the customers in the earlier BS4 era.

The unique benefits provided by Mahindra iMAXX Telematics Platform include location tracking based-services and basic vehicle performance analysis. The embedded device capability, which integrates the core capability of the Mahindra iMAXX embedded device absorb in a large scale, high-frequency engine, and allied system data securely, and transmit on a real-time basis in 4G airwaves for server processing. The amount of data transmitted through Mahindra iMAXX device from the vehicle is on an average 600 percent more than the earlier generation telematics systems.

In Digital Twin Platform, when a large amount of data comes into Mahindra iMAXX cloud servers, the machine learning algorithms and artificial intelligence models that are in place at the Mahindra iMAXX digital twin platform level, curate accurate, helpful, and predictive business and engineering insights. When most telematics solutions are fetching and giving vehicle data to customers without any further intelligence and analysis built-in, Mahindra iMAXX has the unique and unmatched capability for adding machine intelligence to normal data for enhancing credibility, efficacy and reliability.

For appreciating the prowess and uniqueness of the aforesaid solution, and how it gives power for successful customer services, there is an actual case that took place on one of the customer’s vehicle during lockdown 1.0. Artificial intelligence devised into the system that monitors multiple correlated vehicle parameters predicted an engine cooling system problem, 33 hours before that actually happened, and the vehicle sent a high coolant temperature fault code via its ECU. Because of the predictive alert present at the right time in 24X7 helpline and uptime monitoring team and to the customer by Mahindra, which also gives agility and timely action of the customer support team, a major vehicle breakdown was predicted and the driver continued on the trip after minor repairs that were provided by the mobile service van of Mahindra.