SeeChange collaborates with Diebold Nixdorf to Transform Retail Checkout Through the Power of AI By CIOTechOutlook Team

SeeChange collaborates with Diebold Nixdorf to Transform Retail Checkout Through the Power of AI

CIOTechOutlook Team | Tuesday, 17 January 2023, 04:27 IST

The first in a line of AI-powered self-checkout (SCO) solutions will be introduced by SeeChange Technologies, a pioneer in retail-focused computer vision AI technology, in partnership with Diebold Nixdorf, a world leader in designing, enabling, and operating relevant retail consumer and staff journeys.

The Vynamic Smart Vision system from Diebold Nixdorf employs SeeWare machine learning to identify fruits, vegetables, baked goods, and products without barcodes. In New York City from January 15–17, Diebold Nixdorf will present Fresh Produce Recognition at the NRF's Big Show 2023.

SeeWare, the cutting-edge recognition platform from SeeChange, has been adopted by Diebold Nixdorf and is now the core technology that is directly integrated into Vynamic Smart Vision, a component of the Vynamic Self-Service platform. Diebold Nixdorf has enabled the integrated application of machine learning to recognise products, reducing friction at self-checkout for an improved customer experience, using the artificial intelligence in SeeWare, SeeChange's edge-to-cloud AI platform.

Vynamic Smart Vision boosts the speed and accuracy of SCO while also reducing inventory management, freeing up staff time for other work, and boosting sales volume and profitability.

"Our partnership with Diebold Nixdorf is the next step in the evolution of self-service checkout – a smart SCO system that uses visual recognition and AI to recognize purchases," said Jason Souloglou, CEO of SeeChange. "Fresh Produce Recognition is only the start of a new generation of SCO technology that simplifies customer checkout, cuts transaction times and reduces loss for retailers."

Diebold Nixdorf selected SeeWare for its uniquely modular and scalable architecture. SeeWare allows new applications to be added quickly in response to changing market needs. This flexibility and scalability made SeeChange the only provider able to meet Diebold Nixdorf's requirement for future-proofed AI technology to power its constantly evolving retail point-of-sale (POS) systems. By adopting SeeWare, Diebold Nixdorf can maintain market-leading functionality and performance for POS.

Matt Redwood, Vice President, Retail Technology Solutions at Diebold Nixdorf said: "More and more retailers are looking for efficient solutions that reduce friction points, improve the experience for the consumer and drive greater checkout efficiency. The difficulty comes when doing this while also keeping solutions open and flexible to anticipate future changes. SeeChange exactly meets our solution philosophy of Modularity, Openness and Availability, an approach which enables agility and flexibility when innovating.

"SeeWare enables SeeChange to bring machine vision models to the field where it can make the most difference for partners like Diebold Nixdorf, but also for their customers and their customers' customers—like me and my wife. As investors, but also as real-life beneficiaries, we're very excited to see this technology begin to make an impact," said Krishna Visvanathan, General Partner at Crane Venture Partners.