The Ernst & Young organisation has announced a partnership between the financial technology firm FintechOS and Ernst & Young SRL (EY Romania) to streamline the introduction of banking and insurance products, support customer service, and support in-depth transformation journeys through innovation, business acumen, and the use of FintechOS' fintech enablement platform.

 

Customer and staff behaviours change as firms become more digital, creating opportunity to create better customer experiences and more effective business models. Due to the industry's high priority for digital transformation, this alliance will combine the sector-specific business and regulatory expertise of EY Romania with innovation and implementation skills in order to provide competitive advantage, scalability, and security through the FintechOS innovative cloud-native platform.

 

Nigel Moden, "This collaboration has the potential to transform how banks operate, from data management processes to product development and customer service. Across Europe, banks have made steady progress to digitalize their systems and processes, but the pace must increase as competition from other industries grows. It is fundamental to invest in innovation and technology to support clients as they tackle numerous headwinds, while always maintaining focus on bringing new products to market and providing a service customers expect."

 

Andrei Ratiu, "To continue supporting the financial service industry digital transformation, EY Romania is thrilled to combine the business and technology capabilities with FintechOS. This Alliance reinforces one more time our strategy to collaborate with financial service institutions for long-term value generation initiatives and support in their strategy, business and technological endeavors to better address client and ecosystem necessities. Hence, banks and insurance companies will be able to be much faster and more efficient in the market with solid services for new or redesigned products and omnichannel optimized customers and internal journeys."