Syntel Telecom: A Prominent Leader Offering Innovative Products & Solutions in the Global ICT Space

Syntel Telecom: A Prominent Leader Offering Innovative Products & Solutions in the Global ICT Space

CIO Vendor Business communication is undergoing a rapid transformation. To stay ahead with effective communication in this fast-paced and interconnected world of business, companies need robust communication solutions that enable seamless collaboration, efficient workflows, and enhanced customer interactions. Numerous cutting-edge tools have emerged, likewise revolutionizing how businesses communicate and interact internally and externally, Unified Communication is one that stands at the forefront challenging the status quo. Convergence of voice and data on the technology landscape has opened up doors for various business applications to adapt and merge on the data backbone resulting in reduced infrastructure cost & enhanced flexibility, reliability, & scalability.

Harnessing the power of convergence technology, Syntel Telecom, with its wide range of products & solutions ranging from Unified Communications (Hybrid SIP/IP/Digital EPABX Systems, SIP Phones), Network Infrastructure (Network Switches, Routers, Wi-Fi & GPON Solutions) and Security Surveillance (IP CCTV Cameras, NVRs, POE Switches & Displays) is offering small & mid-size businesses the means to connect, collaborate, communicate more effectively than ever before & also protect/secure assets. Its cutting-edge solutions are enhancing productivity, streamlining operations, and improving customer service, making them increasingly indispensable tools for businesses in today’s digital landscape.

Leading Since 1989
Syntel Telecom is the telecommunications arm of Arvind – flagship company of the Ahmedabad based Lalbhai Group which is one of India’s most respectable industrial houses. Syntel began its operations in 1989 as a licensee of CDoT, specializing in Digital Public and Private Switching equipment. Within a short period of time, Syntel positioned itself as a foremost manufacturer of CDoT 256 port Rural Automatic Exchanges. With the dedication to provide robust solutions that enable businesses to connect with the world seamlessly, Syntel is constantly evolving and delivering exceptional and customized services that set it apart in the market.

Customers today are looking for solutions that are cost effective (more efficient at lesser cost) and understand the level of complexity of integration of the new technology, its scalability, and reliability in their business. Hence, Syntel’s strategy is foolproof and based on a thorough analysis of the market’s capabilities to meet the requirements of its customers. Syntel communication solutions offer investment protection, reliability and scalability to ever-growing communication needs of its customers. With customer-centric services, Syntel has made a long standing position in the market. "The company has made a mark for not only
proposing world class ICT products & solutions to customers but also for helping them with real time implementation of the tools. Customers find it easy to work with Syntel because of its understanding of products & solutions and their implementation capabilities followed by customized service packages for reviewing and monitoring of the implemented products & solutions. With its decades-old deep experience in the industry, Syntel is constantly adding products to its portfolio and co-creating customized solutions with customers", shares Paresh Shetty, CEO.

The Milestones
Syntel began its journey with CDOT and Analog EPABX systems, and today is a leading manufacturer of world-class NEOS range of EPABX systems which includes Hybrid/ IP/SIP/Digital/Analog systems starting from 8 ports to 500 ports. Syntel also has become one of the largest premium distribution partners for NEC-Japan and Alcatel Lucent Enterprise. Syntel revenues now exceed Rs.100 Cr with a strong country wide network of 300 partners. Syntel achieved a sizeable market and subsequently acquired a leading System Integrator Enkay Technologies in 2017, who has been a market leader in the hospitality industry and offered Unified Communications and Audio Visual solutions across various enterprise verticals. Today this Enkay acquisition has evolved into a separate System Integration (SI) arm and is a leading end-to-end solutions provider offering innovative convergence solutions in Enterprise Communications, Network Infrastructure, Audio Visual (AV) and Security Surveillance to leading Enterprise Customers across various verticals including manufacturing, IT/ITeS, BFSI, hospitality, retail & government/PSU. The SI arm today serves major Enterprise customers across India and 5 other SAARC countries retaining its leadership in the hospitality segment.


With its decades-old deep experience in the industry, Syntel is constantly adding new products to its portfolio & co creating customized convergence solutions with customers


The Future Roadmap
The Indian business ecosystem is thriving on the concept of Make in India. Syntel Telecom as a manufacturer is aspiring to grab every opportunity to transform India into a knowledge-based and digitally empowered economy. It is also focusing on investing in its Research and Development Labs and Engineering teams to develop, design,and enhance its products, services, technologies, and processes. Along with designing of new products and enhancing its current products, Syntel’s investment plans in R&D talks about its strategy and business roadmap in the coming years. As embracing cloud technology becomes crucial, Syntel Telecom also looks forward to using the Internet as a gateway to technology and investing in Cloud innovation to support a multitude of different business strategies and scenarios and enable customers to achieve those possibilities. Syntel is focused on achieving accelerated growth in the next three years.