10 Most Promising Conversational Platform Providers-2019

10 Most Promising Conversational Platform Providers-2019

Conversational platforms have become quite essential for businesses to offer user friendly customer experience and 24x7 customer support. They provide interactive voice-based services to develop better relationship with the customer offering the possibility to have two-way real time communication. AI powered conversational platforms help enterprises know their customers and build a strong customer base by centralizing the fragmented customer interaction data from across channels and combining the intelligent machine automation with human expertise. Conversational AI has disrupted the digital marketing landscape; enterprises are largely depending on conversational AI platforms to communicate with their customers for marketing. Conversational AI effectively leverages the man and machine combination complementing each other to drive revenues by providing a means to interact with technology using conversation through natural language processing. Companies are heavily investing on conversational platforms to offer personalised experience to their customers. However, one of the major challenges that enterprises face with conversational platforms is that user must communicate in a very structured way while interacting with the system.

To help organizations find the right vendor who can address the challenges, CIOReviewIndia proffers a list of “10 Most Promising Conversational Platform Providers”. This compact list consists of vendors with an industry rich experience, technically adept teams and a proven track record. A panel consisting of prominent CEOs, CIOs, industry analysts and CIOReviewIndia editorial team has meticulously researched and finalized final 10 vendors who we firmly believe can assist businesses in delivering cost-effective and optimal solutions that add value to their business. 

We present to you CIOTechOutlook 10 Most Promising Conversational Platform Providers-2019.

Top Conversational Platform Providers

Cover Story
Company Name Company Description
Kontiki AI Enables businesses to deliver personalized one-on-one customer interactions in realtime executed via Chatbots and Voicebots
Company Of The Year
Company Name Company Description
CoRover Offers Chatbot as a Service (CaaS) bot, based on AI & ML to improve customer satisfaction and help businesses create competitive advantage
Company Name Company Description
BOT360 Chatbot built on Micro-services platform, allowing easy integration with existing ERP, CRM or other software
FoodBot AI Provides customer engagement and marketing platform for restaurants over chatbots with a loyalty program that proffers a complete integration with the restaurant's existing PoS
JubiAI Leverages deep-data in conversational commerce to provide bots that are deployed on various platforms with 24/7 availability and an Omni-channel experience
Royal Cyber Builds AI Chatbots for business to enable automation of critical business processes through AI Agent Bot with Analytics and Emotion Recognition features
Voxta Has built speech recognition engines in all major Indian languages in addition to English, and a customizable voice bot platform
WotNot Provides everything from chatbot conversation design, 3rd party integrations,bot development, deployment, to analytics as well as a livechat (bot to human handover) feature
Yekaliva Renders no-code conversational bot platforms, helping businesses make more human conversations with their customers
Youbotics Services for conducting real-time technical video interviews with auto evaluation and scorecards are offered through personalized AI bot