Airtel and Microsoft Partner To Offer Integrated Calling Services By CIOTechOutlook Team

Airtel and Microsoft Partner To Offer Integrated Calling Services

CIOTechOutlook Team | Monday, 30 October 2023, 02:36 IST

Airtel, India's leading telecommunications service provider, has announced a collaboration with Microsoft to deliver calling services on Microsoft Teams via an interface with Airtel IQ. According to Airtel, companies in India will soon get improved flexibility to engage with clients countrywide via fixed-line internet connections thanks to Airtel IQ coupled with Microsoft Teams.

Abhishek Biswal, Business Head, Airtel IQ, said in a statement, “We are delighted to partner with Microsoft to bring an agile, flexible and innovative solution to ease one of the biggest issues facing Indian enterprises today. Airtel’s traditional strength of connectivity combined with Microsoft’s technology will result in reliability, cost savings, ease of management and, most importantly, scalability for all customers, ensuring that going forward they can focus solely on productivity."

As per the telecom giant, Airtel IQ for Microsoft Teams is an easy-to-install solution that can be ready within a day with minimal provisioning and management requirements. This setup enables cost savings on infrastructure procurement as it does not require additional hardware, while ensuring enterprise-grade reliability and support, as per livemint.

Shruti Bhatia, Country Head, Modern Work and Surface, India and South Asia, Microsoft, said in a statement, “In today’s constantly evolving hybrid world, users need the flexibility to work and connect. At Microsoft, it has been our endeavor to power the modern workplace by providing enterprises with the right tools and technologies that cater to their needs and make hybrid work seamless for everyone."

Bhatia added, "Taking a step further in that direction, we are thrilled to partner with Airtel and introduce an innovative solution that will enable India’s workforce to unlock a new level of productivity, collaboration, and efficiency, transforming the future of work in the country."