CIOTech Outlook >> Magazine >> July - 2014 issue

Travelers have immense options and they expect great customer experience at minimum cost. Delivering personalized services to the customers and quickly resolving their issues across every interaction is essential for the market to grow. On the other hand, enterprises in the Travel & Hospitality industry are going through a tough phase in terms of earning sustainable profits, mechanizing processes, and finding quality workforce besides rising labor cost.

After a sluggish performance in last few years, the recent economic budget has infused a much needed push to Travel & Hospitality industry in India. The government’s proposal to infuse over Rs.1,000 crore for developing facilities ranging from e-visa facilities at nine airports to developing new airports in smaller cities, and setting up of theme-based tourist circuits is expected to give impetus to the ‘Incredible India’ positioning. According to World Travel and Tourism Council (WTTC), the total market size of Tourism & Hospitality industry in India stood at $117.7 billion and is anticipated to touch $418.9 billion by 2022. India’s travel and tourism industry is expected to grow by about 7.3 per cent in 2014. In chorus, the Indian hospitality sector has been also growing at a cumulative annual growth rate of 14 per cent every year adding significant amount of foreign exchange to the economy.

While the times ahead promises an escalation, enterprises are looking for cost-effective, smarter and technology facilitated solutions that could automate, streamline processes, save significant cost and improve overall efficiency of their businesses. Automated solutions for ticket booking, travel and expense management, revenue management, corporate travel solutions, solutions for the airlines, automation tools for travel agents amongst others can significantly give them an extra mileage over competition.

Addressing the vital need, siliconindia identifies “20 Most Promising Travel & Hospitality Software Companies”. A distinguished panel of the industry’s topmost CIOs, CEOs and industry experts including siliconindia’s editorial board scrutinized the list of Travel & Hospitality software providers. The list is intended to help you pick the provider who can help your enterprise reach new heights.

20 Most Promising Travel & Hospitality Software Companies

Company Founder Founded Description
Amadeus India
New Delhi
Rakesh Bansal,  CEO 1994 A provider of innovative products & solutions that keeps the travel sector moving from initial search to making a booking to departure processes
Avani Cimcon Technologies
Saurabh Mehta, Founder & CEO 1992 A provider of cost-effective software solutions and IT services to clients globally as partners to conceptualize and realize technology driven business transformation initiatives
Channel Mentor
Sanjay Rao,  Director 2005 A provider of advanced automation solution by which the processes become fast, precise, efficient & auditable that helps customers to identify opportunities in redefining their processes
Cygnet Infotech
Niraj Hutheesing, Managing Director 2000 A provider of intelligent sixth sense solutions to the industry & leverage businesses to a new level and believes in Ideate, Innovate & Deliver Global Business Solutions to sectors including Travel &  Hosptiality
DigiLogix Technologies
New Delhi
Dipankar Dey, Founder & CEO 2011 A provider of specialized Software Development and System Integration that develops Customized IT Solutions for hotels
Drishti-Soft Solutions
Bishal Lachhiramka,   CEO 2003 A provider of end-to-end software based CIM technology for travel & hospitality, retail, BFSI, e-Commerce and other verticals

Estuate Software 
Prakash Balebail, Founder & CEO 2005 A provider of IT Services that combines an agile, responsive culture, with a strong technical offshore team to deliver high-value, cost-effective solutions to travel companies including others
Etisbew Technology 
Raj Pakala,
Founder & CEO
2000 A provider of award-winning application development and maintenance services on all web based technologies that empowers travel industry exponentially
Umeed Kothavala, CEO 1998 A provider of global technology consulting that focuses on creative solutions that deliver confidence in a sustainable and socially responsible manner across multiple sectors including education, travel, healthcare and finance
i2space Web Technologies
Bhargava Vangapally, Founder & Director 2009 A provider of one-of-its-kind cloud SaaS based travel solution named eTravos addressing both B2B and B2C levels
Infiniti Software Solutions 
Ananth Narasimhan,
2005 A provider of revenue management, corporate travel solution software, travel & expense management software and other solutions for corporate, airlines and travel agents
Inflexion Technology Solutions
Yadav G Kumar,
Founder & Director
2009 A provider of IT services & solutions that demonstrates agility and dynamism in adapting technologies to build ground breaking solutions for customers

InterGlobe Technologies

Vipul Doshi,
1998 A provider of integrated services and solutions committed to delivering innovation and business excellence to travel and hospitality domain worldwide in the areas IT, BPO & Consulting that help maximize client's business performance
Ness Technologies India
Satyajit Bandyopadhyay, President & Managing Director 1998 A provider of award-winning end-to-end IT services and solutions designed to help clients improve competitiveness and efficiency
Nispaara Solutions India
Sanjay Shankarappa, Founder & Chairman 2000 A provider of range of travel portal solutions and softwares for the growing needs of travelling companies, resorts, travel agencies, travel advisors and tour operators
Qtech Software  
Paresh Parihar, Managing Director 2001 A provider of trusted IT services, technology consulting and business IT solutions for companies in the verticals of media, travel, finance, theatre, education, tourism and more in over 20 countries
Rack Infotech 
Harshal Jadhav, Managing Director
2011 A provider of highly qualitative, timely delivered and cost-effective offshore software development that has industry-specific software expertise in Travel & Hospitality
Sonata Software
P Srikar Reddy,  CEO & MD 1986 A provider of customer facing and transformational IT solutions via customer specific Centres of Excellence that serves to enterprises in the travel across the globe that makes travel hassle free

Tavisca Solutions

Mahendra Yadav, CEO 2008 A provider of complete end-to-end web solutions for the travel industry by offering technology that delivers high performance, affordable and easy-to-use internet booking engine 
Trawex Technologies 
Abraham Mathews, Director 2012 A provider of  IT services with specialization in Healthcare, Retail & Consumer Goods, BFSI and others


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