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CIO Review >> Magazine >> March - 2015 issue

INSIGHT: Enabling Clients in Achieving ‘Right-to-Market’ & ‘Time-to-Market’ Goals


Driven by organizations’ spending on software solutions to bring in business value with various products and project developments, the global product and project consulting market is witnessing burgeoning growth. This spending has opened many doors for consulting providers, enabling them to deliver services to ensure timely delivery of complex projects while capturing the best practices, tools and technology. Driven by quality and a passion for identifying potentials across business processes, Insight PLM Consulting, headquartered in Gurgaon, Haryana, is a vertical focused Consulting led Services company. It engages with organizations whose business depend either on timely launch of a “new product” or the successful delivery of a “complex project”. Built upon the foundation of “Never fail a client & never fail an employee”, this company adheres to a tight fisted and disciplined approach to work across the lifecycle of an organization’s professional services requirements including Consulting, Design building and Operations. The company offers complete solutions including Strategic Consulting, roadmaps, implementation and support services on Product Lifecycle Management (PLM) and Project Management (e PPM) as a strategic partner to its clients.

Remembering the Journey
The seeds of INSIGHT were sown in the year 2010, when Gaurav Hazra and Navtej Bassi, (Co-Founders at Insight) realized the need of a strong and focused niche player who could help to bring more value through specialization and thought leadership. The duo then went ahead to establish Insight with a vision of helping Product and Project Intensive organizations in achieving their “right to market & time to market goals” through delivery of world class software tools and consulting services. Like every other start up, INSIGHT too had to face its share of challenges of talent acquisition, brand establishment, cash flow and governance. However, the company used these challenges as opportunities to find a path for its success. INSIGHT plain sailed through these challenges by prioritization, discipline, tight-fisted approach and with right focus, and today the company has grown very well under the spirited tutelage of Navtej, Shashi and Gaurav to become a strong niche consulting player in the market. “We were fortunate to have great clients since our inception; this helped us to build a debt and investor free company completely based on internal accruals. Insight has witnessed strong growth and consistent profits since inception, in the last fiscal it delivered 90 percent growth and very strong profits with just 15 percent increase in costs”, says Gaurav. “Our differentiator is our thought leadership, engagement style and the value that we bring to clients at each step”, shares Gaurav. Be it in addressing a specific business quagmire or driving a business transformation through consulting and implementation or just deploying solutions to address a gap in business process coverage, Insight has made rapid strides in delivering value and meeting its client’s expectations. Insight not only drives business excellence but it also encourages its employees to take initiatives and grow. Being a hierarchy free organization, the company follows a culture based on independent work style which is why the company has a very low attrition rate. “INSIGHT is known to attract strong individuals who want to carve out a niche career and don’t want to be lost in large oceanic process driven corporations”, says Shashi Kant Verma, Partner & Head of Delivery @ Insight.

Embracing Strategic Project Extrinsic and Product Intrinsic Approaches
Increasing competition is making it imperative for product based organizations to introduce newer products with multiple variants at a market - beating pace. This need coupled with the pressure of reducing the cost of product development while building better and regulatory compliant products have compelled manufacturers to formulate, implement and execute robust PLM strategies to achieve their respective product realization goals. In this response, several vendors have started their journey to provide comprehensive PLM services to its clients. However, they fail to paint a clear picture of the key requirements of new business models for delivery and support of PLM which indirectly can create triggers for greater investments. Responding to this challenge, Insight enables manufacturers to formulate, implement, and execute PLM strategies for achieving their product realization goals by providing end-to-end consulting & implementation services on various PLM Functional area, Tools and technologies. “We enable them to effectively create, validate, manage and integrate product data & processes across the complete value chain with effective collaboration across multiple sites, suppliers and vendors”, adds Navtej.
To survive and thrive in today’s cost conscious and risky business environment, project intensive organizations must derive greater value from the projects that they conduct with implementation of right tools and processes irrespective of project size. Along the same vein, Insight works closely with organizations and effectively implements project management processes and industry specific software tools, thus enabling them to build best-of-breed systems and consequently improve their project execution and control capabilities needed to successfully deliver projects on time, within budget and with the intended quality and design. “Our proven approaches are coupled with industry experience to help accelerate knowledge transfer and remove implementation risk. From advanced application advice to problem solving, our application consultants help to leverage functionality to deliver better value from your product investment”, says Gaurav.

Effective Contrivance
Insight has incorporated a robust strategy within its consulting services, which starts with potential analysis in business processes followed by strategy developments. This is further extended to design, harmonization and optimization of business process. Next to this, a defined business oriented IT Architecture and Solution roadmap is contrived. When it comes to designing and building of Project and Product Intrinsic Solutions, Insight onboards New Development Process (NDP), Product Data & Lifecycle (PDM/PLM), Knowledge Based Engineering (KBE), project management, Project Controls & Site Integration and Enterprise Integration to enhance project execution. After completion of the designing and building phase, Insight takes care of the support and maintenance of the PLM, PM and IT landscape, and makes sure that Application Development and Support turn out to be cost effective operations.

Covering Wide Spaces in Business Processes

In addition to its Product and Project intrinsic Lifecycle approaches, Insight has launched its own products that are vertical specific such as SiteMan v1, PLM Connect, CAD Connect, Plant Connect, i DMS and Agile PPM Adv Scheduler. These products not only bring immense value to the clients but also cover several wide spaces in their business processes. SiteMAN v1 being an integrated construction management platform addresses project controls and execution needs of Engineering & Construction Companies by offering Drawing & Document Control, Submittal & Transmital, RFIs, Site Operations & Material Management, Work Certification, Measurements Books, Daily Progress Reports, Contractor Billing, Issues and alerts functionalities. It integrates Project control processes and drives project team collaboration to deliver complete Project control from Planning through Site execution. The integration with the Scheduling tools & ERP in real time ensures that cost exposures are minimized and completion time is accelerated”, articulates Gaurav.

Driving Innovation to Achieve Success
The ingredient that brings organizations from the brink of failure to amazing records of success is “Innovation” and Insight understands this fact well. Driven by the message “Innovate or Die”, the company has embraced innovation in each and every step of its journey and ensures that its services are used as something more than just insightful tools. Today customers across various verticals approach Insight owing to its ability to deliver innovative solutions. Insight’s approach is aligned to its customer needs and focused on to the specific problems within the client business processes. Understanding the needs and challenges, Insight recommends a solution and then goes ahead to implement it for the client. “In this manner, Insight substantiates its approach with a hard benefit then just a statement”, says Gaurav.

The Future Roadmap
INSIGHT embarks on strong governance and ethical business practices to avoid red ink and losses and always chooses to grow intensively and profitably while enhancing its market value. Today, this company has a strong client base across India, ASEAN and Middle East in the vertical of Engineering & Construction (E&C), Oil & Gas, Utilities, Pharmaceuticals, Manufacturing and Heavy Engineering. “Our portfolio of clients includes L&T, ITC, Ranbaxy, Aurobindo Pharma, Strides Arco, SUN Pharma, Nuclear Power Corporation of India, MERALCO, MIESCOR, Aboitiz Power, DS Group, RPG Group, Aditya Birla Group and many more”, adds Gaurav. INSIGHT envisages of being recognized as a thought leader in niche Consulting Services & Enterprise Product market globally and growing 10 fold in the next three years. The company has recently formed its subsidiary in Dubai to drive the GCC and African Market. With unwavering focus, the company is now gearing up for take-off and potential disinvestment & equity infusion in order to drive exponential growth and get to the next level.

Powering Project Execution Excellence at MIESCOR

“MIESCOR is a company with over 40 years of history in the field of engineering and construction handling various power generation, transmission and distribution, industrial plants, oil and gas projects in the Philippines and abroad. In order to grow and flourish now in the 21st century, we needed to reboot, redefine our markets, our business and embark on the journey of transformation. We had to establish value-driven practices and technology systems that were at par with the best in the world. The plan was to put MIESCOR back in the world map and create a global Filipino EPC champion. For that to happen, it was important that we chose a partner with the right experience and exposure to help us realize these objectives. We found that partnership in Insight and we appreciate that we have them with us in this journey”.
“It is an experience similar to that of taking a walk with an old friend, reminiscing shared experiences and rediscovering yourself again along the way.

Our very best to Insight, congratulations!”

President & CEO, Meralco Industrial Engineering Services Corporation (MIESCOR)