Capgemini Acquires WNS to Drive AI-Powered Business Process Services

• Capgemini acquires WNS for $3.3 billion to integrate AI into BPM and expand intelligent operations.
• The deal strengthens India’s central role in Capgemini’s global AI strategy, with over 44,000 WNS staff based in India.
• WNS adds $1.2B in revenue and deep industry expertise, helping Capgemini accelerate AI-driven digital BPS.

France-based IT and consulting giant Capgemini, which already employs more than half its 3.4 lakh global workforce in India, is buying WNS Global Services—a Birmingham, UK-based BPM (Business Process Management) leader with headquarters in Mumbai—for $3.3 billion. This deals illustrates Capgemini's strategy to add deep AI capabilities into its BPM with additional tech-enabled business transformation delivery capabilities.

The acquisition is a natural extension of Capgemini's continued investment in India, where it employs over 50% of its 340,000 employees. In addition, with 44,000 of WNS' 65,000 employees based in India, it highlights how important India is to Capgemini's global innovation and delivery model. WNS is a New York Stock Exchange listed firm and began in 1996 as a captive unit of British Airways and has several large global clients, including United Airlines, Aviva, Centrica, M&T Bank and McCain Foods.

Capgemini will provide $76.5 in cash per share, representing a 17% markup over WNS's closing price on July 3. The transaction will add $1.2 billion in revenue to Capgemini's €22.1 billion annual turnover, which is also expected to have an approximately 13.6% combined operating margin.

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Aiman Ezzat, Capgemini's CEO, sees the transition to agentic AI-powered operations as a, “paradigm shift", and business process services are the natural vehicle for this change. WNS' immediate domain strength combined with Capgemini's global genAI platforms and eco-systems will drive faster enterprise reinvention.

WNS CEO Keshav R. Murugesh remarked that the joint capabilities will lead to next-gen, data-driven operations that enhance horizontal and industry-specific solutions from WNS, with Capgemini's reach and technological advantage. Over the last three fiscal years, WNS has reported constant currency revenue growth of above 9% and capped FY2025 with $1.2 billion in revenue and an operating margin of 18.7%. The acquisition will put Capgemini in a top contender position in digital-first business process services and they will have the capacity to deliver scalable, AI-infused solutions to multiple industries.