Tavant Technologies picks Salesforce1 Customer Platform to Enhance Customers-Companies Relationship

CR Team | Monday, 30 June 2014, 07:44 IST

Bangalore: A globally recognized IT solutions and services provider, Tavant Technologies, announced that its Tavant Warranty On-Demand is now available on the Salesforce1 Customer Platform. Salesforce1 Customer Platform is the social, mobile and cloud customer platform set-up to transform sales, service and marketing apps. Tavant Warranty On-Demand is the user-friendly warrant management solution.

The 2000 born California based Tavant Technologies has been recognized globally for its innovative solutions, people practices, growth and for its contribution to the open source forum. The company is also known for its engineering, passionate employees and long-lasting customer relationships.

The recently launched Tavant Warranty On-Demand enables complete warranty lifecycle management and helps to reduce warranty costs enhancing warranty forecasting accuracy. Its quick and easy solution helps manufacturers to keep track of their assets and corresponding warranties along with automating their warranty claim lifecycle. In addition, the product also provides easy integration with Salesforce, application setup within minutes without IT support, multilingual and multicurrency support, part returns and other smart features. Besides, it can also be connected with Salesforce1 Sales Cloud and Salesforce1 Service Cloud to get a detailed customer overview.

“Tavant Warranty On-Demand comes as part of our on-going pursuit for product innovation, focused use of best-in-class technology and overall portfolio enhancement,” says Roshan Pinto, Practice Director – Service Operations, Tavant Technologies. “Our partnership with salesforce.com enables us to combine Force.com's proven technology with our domain and industry expertise in the aftermarket space”.

Commenting on the new advancement, Ron Huddleston, Senior Vice President, ISV & Channel, salesforce.com says, “Companies are looking to transform the way they connect with customers, partners and employees to thrive in today's connected world. By leveraging the power of the Salesforce1 Platform, Tavant Technologies provides customers with the proven social, mobile and connected cloud technologies to accelerate business success”.