Customer Relationship Management CIO ViewPoint - Executive Digital Solutions - CIO Customer Relationship Management Business Outlook
Dr. Supriya Ranjan Mitra, Director, IT at Schneider Electric

Measuring Machine Learning Bias

Dr. Supriya Ranjan Mitra, Director, IT at Schneider Electric
Yagnesh Parikh, CTO, ICICI Securities

Customer Analytics - The Cornerstone of CRM Systems

Yagnesh Parikh, CTO, ICICI Securities
Sven Gerjets, Former CIO, Time Warner Cable

Why is the Digital Customer Experience Truly Different?

Sven Gerjets, Former CIO, Time Warner Cable
Sudheer Prabhu, Chief Information Officer, Fullerton India Credit Company Limited

The importance of Customer Relationship Management in today's digital age

Sudheer Prabhu, Chief Information Officer, Fullerton India Credit Company Limited
Matthew Kravitz, CIO, DTT Surveillance

NPS 2.0 - Heed What They Do, Not What They Say

Matthew Kravitz, CIO, DTT Surveillance
Shekhar Chhajer, CIO-India, Daimler South East Asia

Customers First-Implementing CRM the Right Way

Shekhar Chhajer, CIO-India, Daimler South East Asia
Jim Bates, Director & CIO, State of Alaska

Doing More with Less: Making IT Count in Challenging Times

Jim Bates, Director & CIO, State of Alaska

CIO Viewpoint

Upcoming Technological Advancements in Payments...

By Pinak Chakraborty, CIO of Airtel Payments Bank

Shaping the Future of AI: Talent, Innovation,...

By Yann LeCun, Chief AI Scientist at Meta

Future of Smart Manufacturing: Integrating Tech...

By Mohammed Kaishulla, Chief information officer, EPACK Durable

CXO Insights

What's Wrong with Current CRMs and Future of...

By Satish Patil, PhD (Founder and CEO), Mitibase Technologies Pvt Ltd

Top Five Customer Service Predictions For 2021

By Suman Reddy, MD, Pegasystems India

Work 2021: Prepare For A Flexible Future

By Tim Minahan, Executive Vice President of Strategy, Citrix

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