CIO Tech Outlook Team | Monday, 25 August 2025, 10:05 IST
Tata Consultancy Services (TCS) (BSE: 532540, NSE: TCS), a global leader in IT services, consulting, and business solutions, has unveiled a Google Cloud Gemini Experience Center at its Banking, Financial Services, and Insurance (BFSI) Innovation Lab in Bengaluru, India. The cutting-edge facility is designed to help financial institutions harness advanced AI capabilities; co-create tailored solutions, and rapidly prototype transformative applications.
The initiative combines TCS’s deep domain expertise with Google Cloud’s suite of next-generation AI technologies to drive innovation in the BFSI sector. By leveraging Gemini models and Agent space technologies, along with TCS’s AI platforms, enterprises can adopt AI-driven solutions that enhance agility, ensure compliance, and deliver hyper-personalized customer experiences.
Victor Morales, Vice President, Global System Integrators Partnerships, Google Cloud, said, "Our collaboration with TCS, highlighted by the new Google Cloud Gemini Experience Center, underscores our commitment to empowering financial institutions with advanced AI capabilities. By combining Google Cloud's innovative technologies with TCS' deep industry expertise, we are enabling BFSI customers to accelerate digital transformation, enhance customer experiences, and drive operational efficiencies through cutting-edge AI-driven solutions."
The collaboration will help BFSI businesses to achieve intelligent automation, AI-driven contact center agents to assist in the real-time decision-making, sentiment analysis, and easier business insights. It can also accelerate software development cycles through the AI-powered integration into requirements collection, design, and test, as well as implementation.
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Besides this, the clients can also access the TCS BaNCSTM suite on Google Cloud, aiding them to make connected decisions and offer end-to-end, personalized experiences through touchpoints. It is also planned to extend these packages into other units or countries with TCS Pace Port London planned to come into effect later this year.
Krishna Mohan, Vice President and Global Head, Cloud Unit, TCS, added, “By harnessing the full potential of Google Cloud, our Gemini Experience Center empowers BFSI organizations to shorten delivery cycles and reimagine customer experiences. Through the Center’s rapid prototyping capabilities, we are enabling clients to move from legacy limitations to cloud-enabled possibilities delivered at scale and speed for successful AI-led IT transformation.”
Earlier this year, TCS won five Google Cloud Partner of the Year Awards across financial services, AI, application development, data and analytics, and talent development in APAC further cementing its leadership in driving digital innovation across the BFSI ecosystem.
